Total Comments: 13
Physician (including retired)
[November 11, 2024 11:57 PM]

1. The records retention requirements, while understandable from a legal perspective, can be very unwieldy... I left my private family practice decades ago, at a time when it was still common to leave the records in the hands of the physician taking over the practice (we were later advised to retain the originals ourselves... but where???). While I had a written agreement with the new physician & with my associates that I would be informed if any of those records were later transferred elsewhere, that has never occurred (and would be a significant administrative responsibility given the time duration involved)... meanwhile I did specialty training, worked for nearly two decades at a mental health clinic, and then transitioned into a private solo practice from which I am soon to retire. Yet it will be another year before I am technically no longer responsible for the records of any children born within the family practice I left in 1997... and I have no control over the records in the physical custody of the agency I last worked for, and for which I am technically responsible for some years yet. Not to mention that if I were to die, my (non-medical) executors would be mystified at how to deal with my estate's ongoing responsibilities in this regard. Somehow the logistics of this medical records policy need a 're-think'. 

2. 'Responsibilities without resources' is a recipe for physician stress. I feel for the commenter who described trying to meet these responsibilities when closing a practice under significant personal duress. And how, in practical terms, are we required to prepare for our own potential sudden death or incapacitation? (... recognizing that most estate trustees and helpful family members/friends are not health care professionals and are not familiar with nor able to carry out some of the tasks involved)

Consider the following, as a 'companion' to the policy & associated 'Advice to Physicians':

(a) A simple, practical checklist, organized according to suggested timelines, for a closure that can be planned in advance (as suggested by another commenter, include any advice on dealing with one's professional on-line presence - website, directories, social media, etc.)
(b) A similar checklist for unexpected closure - taking into account varying situations such as physician illness / incapacity, loss of licence to practise, sudden death, etc.
(c) Development of a roster of professional persons who could be hired by physicians themselves, or by their POA (if the physician is incapacitated), or by estate trustees, who could provide hands-on assistance to ensure that closure duties are completed in conformity with CPSO requirements.

I would also like to see clarification that the College be required to maintain privacy of a retired physician's personal contact information... which in some cases is a matter of safety for the physician & their family. if a member of the public has a legitimate need to contact a physician who no longer has a practice address, that should be directed through the College (who would keep the physician's contact info confidential).

Organization
[November 11, 2024 12:01 PM]

Ontario Medical Association (OMA)
 
Response in PDF format:
Member of the public
[November 11, 2024 7:46 AM]

Note: Some content has been edited in accordance with our posting guidelines.


Good morning,

As a mature member of the public, I have reviewed the background documents including discussion page comments.

The doctor who provides discussion comments on September 12, 2024 stated very clearly his experience as a recently retired doctor.

Policy 2019 version paragraph 7 content states record retention 2 years.  Is that an appropriate duration for some patient records?

Because planning versus an abrupt end of practice are both very complicated, the CPSO and other physician professional organizations should try to ensure basic physician education including this topic as associated with the steps in establishing their professional business corporation as well as periodic updates.

The unexpected end of practice due to illness, accident, other tragic ending brings additional complications for the practice as well as the patients.

In the ideal practice as in [redacted], the Family Health Team model, in which I have been a patient since 2003, very likely has physician support and guidelines on this topic while much does rely on the individual doctor member.

Note also that in [redacted], Dr. [redacted] at [redacted] public health leads a model public health unit. They were ready to schedule on line fall vaccine appointments by October 15 with first COVID vaccine appointments starting October 21. [redacted] residents have had access to this option for public health services during the pandemic - a model for the province.

Perhaps improved periodic annual communication with patients at appointments or other contacts to ensure current personal information for contact is current.

I support any provincial plans to increase number of students entering medical school by significant numbers and making this and other administrative responsibilities as basic and simple for graduating doctors in Ontario.

Organization
[November 01, 2024 8:25 AM]

Ontario Medical Association (OMA) Section on Plastic Surgery
Hello,
 
On behalf of the Ontario Medical Association Section on Plastic Surgery I would like to submit a statement containing our review of the CPSO Closing a Medical Practice Policy and accompanying Advice to the Profession documents. We have had the chance to thoroughly review the policy and advice to the profession documents and on behalf of our membership, plastic surgeons in the province of Ontario, we would like to submit our summary, including suggestions of how it can be amended to more effectively regulate the process of relocating or closing a medical practice in Ontario.
 
Thank you for considering these documents in your Consultation on the Closing a Medical Practice Policy.
 
Response in PDF format:
Organization
[October 28, 2024 2:22 PM]

College of Nurses of Ontario (CNO)

CNO had the opportunity to review the Consent to Treatment and Closing a Medical Practice draft policies posted on your consultation page. We greatly appreciate the opportunity to review and provide feedback on the draft policies and practice supports. Overall, both draft policies are clearly written, easy to understand and relevant. The accountabilities set out in the policies are helpful for articulating the practice expectations of the profession. 

Physician (including retired)
[October 19, 2024 12:53 PM]

The CPSO is so out of touch with the realities of closing one’s practice especially with respect to record retention and those who were caught in transition from paper to electronic. The best option for records is that takeover by another physician . That is not reality for the foreseeable future. Record storage companies have an enormous cost unrecoverable for the retiring doctor. Retention for 10 yrs and 28 yrs for pediatrics is for a retired physician is not realistic. Some other cost free arrangement should be allowed. Perhaps the CPSO itself can become custodians of records for retired physicians and bill patients who request them, the current precedent for photocopying apparently being about $30 . It is no wonder new graduates are avoiding setting up full-care Family Practices with impossible business models and high cost to conform with regulation.
Physician (including retired)
[October 17, 2024 6:29 PM]

I have helped to close a practice of a close colleague who was diagnosed with terminal cancer and have also closed my family practice after the sudden, unexpected death of my husband. The policy guidelines feel like cruel punishment when a doctor is faced with an overwhelming personal tragedy. I was hardly able to care for myself, let alone my patients. Fortunately I had a close colleague to help me but I still had to go back to work for 3 months, as per the guidelines, and explain over and over why I was closing my practice. It was, quite frankly, torture.
In a time when physician mental health is top of mind, I suggest that the CPSO consider resources to help physicians in times of tragedy- perhaps having a list of colleagues who could help with the gruelling details of practice closure, especially patient care.
Physician (including retired)
[October 06, 2024 8:51 AM]

The expectation of keeping records of Pediatric patients for 28 years is excessive
Physician (including retired)
[October 01, 2024 10:31 AM]

Is it any wonder, that no one wants to do Family Practice any longer? One more straw on the camel's back, and eventually it's back will break.

This policy is onerous and excessive. Any new grad reading it, will think twice, and NOT do Family Practice, but go into Emeg, after hours clinics etc.
Physician (including retired)
[September 27, 2024 12:23 PM]

I think the CPSO is  totally out of touch with the reality of the fact that there are few if any doctors to take over a practice or to accept new patients. If I am closing because I have worked for 30 or 40 years or I am ill needing to take care of my health the suggested steps are not realistic. 
I think the CPSO needs to have some contact with the reality of practice in the last 5 years . The next 5 will even be worse.
 
I wonder who wrote this draft  ???
Physician (including retired)
[September 12, 2024 11:56 AM]

Additional comment (to my previous entry):

I would ask if there is any need to address if the retiring physician would have any obligations to contact/revise any public information that may be found on platforms, such as Google /Google Maps, or any public postings they may have created (eg. If a physician had uploads onto Youtube, etc.).

Thank you.
Physician (including retired)
[September 12, 2024 11:51 AM]

As a relatively recently retired physician, I would like to present the following for your consideration for the planning of this update:
1. More specific information, in regards to the means of medical records storage. It would be quite helpful if some form of resource would be available to suggest possible (realistic) records storage modalities/locations/services.
2. Some clarification regarding any special provisions are necessary if records are stored electronically versus paper-records.
3. It would be very helpful to inform the retiring physician in regards to what Contact Information is made public post-retirement. I think this is very important to preserve the privacy of the retiring physician. (eg. If the retiree provides their home address/phone number)
4. It may be helpful to monitor projected retirees vs incoming new physician numbers if there is a more specific reporting system for planned retirements. (I found as a specialist, it may take about 2 years in advance to close in a responsible fashion).
5. It may be helpful to contemplate whether Final Visit summary notes detailing the plan of care (for active patients) would be required/suggested, and whom these notes should be sent to. I found providing this allows an efficient transfer of care; particularly as a specialist.
Thank you.
Physician (including retired)
[November 11, 2024 11:08 PM]

Good comments above. 
As a psychiatrist contemplating retiring from clinical practice in the next couple of years, but retaining my registration for a time and engaging in teaching, I am particularly interested in the aspect of physician privacy (not having personal contact information made publicly available). 

I agree with others that the active custodianship of patient records for 10-15 yrs (up to 28 yrs+ for those treating children) is logistically untenable for many, especially those closing their practices at a later age. As well, more specific guidance re retention of electronic records (and patient access to the same) would be appreciated.

In the case of specialists, final summary notes could be encouraged, to be sent to the primary care clinician and even copied to patients if appropriate (or if no primary care clinician available).